Connectmedica sp. z o.o. – Data Processor
We receive and collect certain information to provide, improve, individualize, support and sell our services (i.e. Highp Messages, Highp Insights, Highp Remote). The data are collected, while users (i.e. persons to whom customers have assigned access to the services) install, use and access our services and while the recipients of the services (i.e. the persons to whom the services are addressed) access the services in their respective ways (e.g. for Highp Messages through a dedicated and unique webpage and a link to it).
The information we receive and collect varies depending on how our services are used. While the nature of service remains unchanged, customers (i.e. companies that have entered into an agreement with us and purchased the services and are the data controllers in the GDPR meaning) can customize how the services are provided, which can influence the types of data collected, both from recipients of the services and users.
Certain information is required for the provision of the services. For example, an email address is necessary to create a user account, which then enables the use of services.
The data in the system are stored no longer than necessary for the agreements binding us and our customers.
The obligations of the service provider are listed in Articles 28 et seq. of GDPR [Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons about the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC] and acknowledged in the previously mentioned agreements. The service provider, as the processor, regarding the data, has no legal obligation to prove the data are legally obtained, however, depending on the customer’s choice, the service provider may process the requests regarding the rights of data subjects as in Articles 15 et seq. of GDPR.
The personal data used to provide services are entered into the services by customers or users acting on their behalf. The personal data may include name, surname, mobile phone number, email address, academic or scientific title and/or any other data that the customer chooses to provide.
Activity information. We collect information about users’ and recipients’ activity in our services, such as service information, diagnostic data, and performance information. This includes information about your activity e.g. how you use our Services, gathering data about the time, frequency and duration of your activities and interactions.
Device and connection information. We collect information about your device when installing, accessing, or using our services. This includes information such as device model and type, operating system information, language and time zone, location, and IP address.
We use cookies to provide our services and to improve the user experience. Our services use the following types of cookies:
Data processor adheres to high-standard security practices when protecting data.
Data is encrypted during transmission. The servers are located in 2 locations – in Warsaw for customers in Europe and the Middle East and in the USA for clients from North and South America.